Privacy notice

Willow & Wren (fictional demo) ("we") is the data controller for personal information collected through this website. Contact: 8 Market Row, Anytown AN1 4WW · 01632 960118 · hello@example.com.

What we collect

When you send a request through this website we receive the details you type in: your name, phone number, optionally your email, and the information about your Appointment request that you choose to give us.

Why we use it

To reply to you and arrange what you asked for (taking steps at your request before entering a contract). We don't send marketing unless you've asked us to.

Who we share it with

We don't sell your data. Service providers that host this website and deliver form messages process it only on our instructions.

How long we keep it

Enquiries that don't lead to work are deleted within 12 months. Customer records are kept for as long as needed for the work and for up to 6 years afterwards for accounting purposes.

Your rights

You can ask to see, correct or delete your information at any time by contacting us. If you're unhappy with how we handle it you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies and analytics

This website does not use tracking or advertising cookies. Our website host counts visits on its server so we can see how many people use the site, which pages they view, the website they came from and the type of device. Nothing is stored on your device, and your IP address is used only briefly to count you once per day and is never saved. Only totals are kept.

Last updated 2026.