Privacy notice

Last updated 9 November 2026

Streetward is operated by Jake Manfield, trading as Streetward ("we"), the data controller for the information described here. Contact: hello.lanesite@gmail.com.

What we collect and why

• Enquiries (name, business name, email, optional phone and message): to reply and provide a preview you asked for (steps at your request before a contract).
• Onboarding details (business information you choose to give us for your website): to build and run your website (contract).
• Payment records (amount, date, email; card details are handled by our payment provider and never seen by us): to provide the service and keep accounts (contract; legal obligation).
• Visits to this website: we count page views and visitors on our own server to see how the site is used (legitimate interests). Nothing is stored on your device. Your IP address is used only briefly to count you once per day and is never saved. We keep only totals: pages viewed, the website you came from and the type of device.
• Website check tool: the web address you enter, processed to show you results. We don't link it to you.
• Business contact outreach: we may email limited companies at their published business address about our services (legitimate interests). Every such email identifies us and lets you opt out, and we keep a suppression list so we never contact you again.

Who we share it with

Service providers acting for us:

• Hetzner Online GmbH (Germany): hosts this website, our enquiry records and the booking system, on servers in the EU.
• Google: our business email (Gmail), used to reply to you. This site also loads its fonts from Google Fonts, which means your browser sends your IP address to Google.
• Resend (USA): delivers the email alert we receive when you make an enquiry, so your enquiry details pass through it.
• Stripe: card payments, if you become a customer. Stripe handles your card details; we never see them.

We don't sell data.

Businesses that use our booking system

If you book an appointment on a website we host for a business, that business is responsible for your booking details (the controller), and we process them on its behalf. Contact the business first about your booking or your data. You can also contact us and we'll pass your request on.

How long we keep it

Enquiries that don't become customers: 12 months. Customer records: for the contract plus 6 years for tax purposes. Opt-out (suppression) records: for as long as needed to respect the opt-out.

Your rights

You can ask for access to, correction or deletion of your data, and you can object to marketing at any time by contacting us. You can also complain to the ICO (ico.org.uk).

Cookies

This site does not set tracking or advertising cookies. Visit counting (above) works without cookies.